Technical Writer (Software)

The Mill Adventure is a scale-up with the ultimate mission of building awesome products that will change the way the iGaming industry operates. We started our journey in 2019, with the vision of building a technology driven organisation and creating a team consisting of the best of the best specialists in their respective fields.

Today, we provide a complete gaming platform, including licences and operations, for rapid deployment and success in iGaming. Our team of 90+ technology and iGaming experts is guided by passion for invention, operational excellence and commitment to improve the inefficient.

We trust and value our team and we strive to accommodate the right working conditions for each individual, in remote, office based or mixed models. We see the strength in being different and embrace the cultural diversity existing in our group.

As our business continues to grow, we are looking for a Technical Writer to help us document our awesome product features, enabling our teams, users and partners to have a reliable source of truth regarding the evolution of our iGaming Platform.

The selected individual will be responsible to:

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Key responsibility  in managing and improving our current documentation repository  while keeping all the documentation up to date 
• Produce high-quality documentation (e.g. user manuals, guides, FAQ pages, tutorials/ step-by-step instructions)  with a focus on both technical and business flows
• Collaborate with development and product teams to align on the documentation approach
• Write  and publish release articles to announce software updates, product launches, and other significant developments
• Occasionally define English copy for platform components, functionalities, tools, and descriptions to maximize user experience and usability.
• Help / ensure the platform experience is user-friendly with appropriate terms and concepts

Requirements

You’ll be a great fit if you have:

• Working knowledge of the iGaming ecosystem is a great advantage
• Familiarity with the SDLC and software development
• Proven working experience in technical writing of software documentation
• Previous exposure to highly technical teams as well as business/client stakeholders
• Ability and interest in building a product knowledge base
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Great organizational skills and ability to follow multiple threads at the same time
• Ability to work independently
• Analytical mind with problem-solving aptitude