Software Technical Writer – 2025

Plexis Healthcare Systems, Inc., a progressive software development company in Ashland, OR, is looking to hire an enthusiastic and experienced Technical Writer. This position is remote. Please apply at www.plexishealth.com

 

Position Purpose

The primary goal of this role is to develop, update, and maintain high-quality documentation for software products developed by PLEXIS. This includes creating user guides, product manuals, and technical reference materials tailored for both external clients and internal team members. Occasionally, the technical writer may also be tasked with documenting third-party software tools utilized by PLEXIS. The documentation produced will be critical in ensuring users and staff can effectively understand, utilize, and troubleshoot the software.

Essential Functions and Basic Duties

Essential functions and basic duties include the creation and maintenance of user documentation for various PLEXIS software products. Such documentation includes:

  • User guides
  • Software documentation made available via web portal (new site page documentation, existing page updates)
  • Release notes
  • Other documentation relating to a PLEXIS product
  • Creation and/or maintenance of documentation for software that is used at PLEXIS, though not created by PLEXIS

Performance Measurements

  • Timely, high-quality fulfillment of essential functions and basic duties
  • Knowledge, application, and adherence to PLEXIS process methodology and corresponding tools used to support such methodology
  • Timely and consistent response/turn-around of status reports, time entry and other documentation required by PLEXIS
  • Professional business communications (verbal, written and professional appearance)
  • Conflict resolution
  • Multi-tasking and successful prioritization of daily duties to maximize project(s) success
  • Demonstration of positive attitude toward company, products, and employees
  • Promotion of cooperative behavior and team efforts
  • Regular attendance during normally scheduled hours