IT Content Writer
Title: Senior Content Designer
Location: 100% REMOTE
Duration: 12 Months
Position Summary:
Job Description:
Role Description
As a Senior Content Designer, you’ll be at the forefront of shaping UX for the next generation of AI-powered products. You’ll craft content strategy and UX writing that makes our AI products feel simple, helpful, and worthy of trust.
Your role will focus on content design for high-impact Growth areas, including onboarding and activation. You’ll partner closely with product designers, PMs, engineers, and researchers to ensure content design meets business goals, user needs, and our high standards
Responsibilities:
Drive content strategy and UX writing across key Growth experiences
Bring your user-focused point of view to articulate and recommend design solutions
Translate complex concepts into friendly, easy-to-understand experiences
Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility best practices
Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
Align your work to business goals, user needs, and our style guides
Contribute to workshops and critiques to push your craft and elevate the quality of our work
Required
7+ years of professional writing experience, including 5+ years focused on in-product content
A knack for crafting end-to-end experiences and translating technical talk into people speak
Experience following or creating writing style guidelines
An ability to be both creative and consistent within a controlled vocabulary
Proven ability to prioritize across multiple projects and stakeholders
Experience partnering with designers, researchers, product managers, and engineers
A portfolio of content design (please include this with your application)
Preferred
Experience working on 0→1 products
Experience working on productivity tools and/or AI-products