Freelance Content Writer – MSP-Focused SaaS (IAM / Cybersecurity)
Type: Contract / Freelance
Location: Remote (US/Canada preferred)
Hours: ~5–10 hours/week to start, flexible
Rate: Competitive, based on experience
Reports To: Chief Marketing Officer
About ZeroTek
ZeroTek is a purpose-built platform designed to help Managed Service Providers offer world-class identity and access management (IAM) solutions. With deep Okta integration and a platform tailored to how MSPs operate, ZeroTek helps MSPs scale smarter, streamline operations, and increase revenue.
Learn more at https://zerotek.com/scale-msp-with-okta/.
About This Role
We’re looking for a freelance content writer with experience writing for the MSP audience. This is a part-time contract role focused on helping us grow inbound traffic and build credibility with technical decision-makers inside MSPs.
The ideal candidate has experience writing about:
- Identity & access management (IAM)
- Cybersecurity for SMBs
- MSP operations and tools
- Partner-led GTM models
You’ll work closely with our marketing team to produce blog articles, short guides, landing page copy, and occasional email or social content – all designed to help MSPs understand and adopt IAM solutions.
You can view existing articles, case studies and guides on our website here: https://zerotek.com/msp-resources/.
Responsibilities
- Research and write 2–4 content pieces per month (blogs, guides, short-form copy)
- Translate technical topics into compelling, partner-first content MSPs will trust
- Work from briefs, outlines, or interviews with our internal subject matter experts (CEO, Head of Product, Customer Success)
- Identify and seek out industry experts to interview for articles or to quote
- Adapt and repurpose product messaging into educational or thought leadership content
- Collaborate asynchronously with our marketing team
Requirements
- Proven writing experience for MSPs or IT service providers (please include samples)
- Familiarity with the MSP business model
- Ability to write clearly about technical topics
- Strong command of brand-aligned tone and structure – engaging but practical
- Comfortable with asynchronous collaboration and tight turnaround on drafts
- Bonus: experience with IAM vendors (Okta, etc.)
Why This Role Is a Great Fit
- You want longer-term freelance work that’s meaningful and strategic
- You like writing for real IT professionals, not just chasing keywords
- You’re energized by early-stage teams where your work drives real results
- You’d like to help shape content strategy (not just write to order)