AI Content Reviewer
Full-Time
PAY TYPES
Salary
Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a meticulous and detail-oriented Content Reviewer to evaluate and refine AI-generated outputs for clarity, accuracy, tone, and compliance. This role is essential in ensuring that AI-generated content meets high standards of quality, especially in regulated industries such as healthcare, finance, and legal. If you have a sharp eye for detail, strong writing skills, and a passion for improving digital content, this is a great opportunity to shape how AI communicates with the world.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities
POSITION RESPONSIBILITIES
- Review AI-generated content for accuracy, clarity, consistency, and tone.
- Identify and correct grammatical, factual, and stylistic errors.
- Flag and address issues related to bias, misleading language, or inappropriate content.
- Ensure content complies with industry regulations, brand guidelines, and ethical standards.
- Refine outputs to improve readability, user experience, and brand alignment.
- Collaborate with AI trainers, prompt engineers, and product teams to provide feedback that enhances AI performance.
- Contribute to style guides, editorial standards, and review workflows.
- Monitor content trends and recommend improvements for efficiency and quality control.
Candidate Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities
- Strong writing, editing, and grammar skills with exceptional attention to detail.
- Proven ability to translate complex or technical information into clear, concise content.
- Background in communications, journalism, linguistics, or a related field preferred.
- Experience in content review, editorial roles, or quality assurance is advantageous.
- Familiarity with AI-generated content, NLP tools, or digital content platforms is a plus.
- Additional skills in graphic design, data analysis, or information visualization are valuable.
- Strong problem-solving, communication, and collaboration abilities.
- Ability to work independently and meet deadlines in a fast-paced environment.
CONDITIONS OF EMPLOYMENT
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Compensation Details
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Supplemental Insurance: Accident and critical illness insurance
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits That Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!