Technical Content and Contract Writer – $75,000 to $178,100 per annum

This Technical Content and Contract Writer role is ideal for someone who excels at translating complex technical project scopes into clear, client-ready service descriptions and contractual documents. You will play an active role in the maintenance and evolution of the content library and contract templates, and collaborate with solution architects, product managers, and legal teams to ensure that project deliverables are expressed accurately and aligned with Oracle’s service offerings and standards.

Key responsibilities include:

• Create, review, and maintenance of contractual service descriptions for all services in the CSS portfolio across Oracle technologies, such as applications, infrastructure, cloud (IaaS, PaaS, SaaS), AI, and security.
• Work intensively with product managers, solution architects, subject matter experts, and cross-team stakeholders to ensure service descriptions are of highest quality and available on committed timelines.
• Transform complex technical documentation into well-structured service descriptions to bridge the gap between technical jargon and layperson’s terms.
• Make complicated technical concepts and professional services easy to understand in customer-facing documents that represent Oracle in a professional manner and contribute to the organization’s success.
• Partner with legal, risk management, and corporate teams to ensure alignment with Oracle’s branding, legal guidelines, security standards, and business practices.
• Navigate cross-functional teams and differing perspectives, seeking input, clarifications and feedback, to arrive at accurate and comprehensive documentation.
• Maintain and evolve a library of standardized and reusable content that is regularly reviewed and evaluated for quality and consistency, contributing to continuous improvements and iteration.

Key skills and qualifications needed:

• 8 plus years relevant work experience.
• Bachelor’s degree in Communications, English, Technical Writing, or related field.
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
• Ability to collect, organize, and display data in spreadsheet format.
• Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected.
• Relationship management skills strongly desired.
• Strong written and verbal communication skills. 8 plus years relevant work experience.

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Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $75,000 to $178,100 per annum. May be eligible for bonus and equity.