Technical Writer, Amtec LLC – $80,000 – $105,000/year
Location – Remote with US base
Type – Full-time
Competitive annual salary – $80,000 – $105,000 USD
Description
Create clear, accurate documentation that powers safe, repeatable network deployments and operations—MOPs/SOPs, run-books, installation guides, API docs for AWiPS, and compliance artifacts. Collaborate with SMEs across Engineering, NOC, and Field Ops to publish version-controlled content used by 2,500+ technicians nationwide.
Questions?
For questions about this position or the application process, feel free to reach out to our HR team via techwriter@amtecinc.net.
Key Responsibilities
- Develop MOPs/SOPs, run-books, and troubleshooting guides for field and NOC teams
- Author and maintain AWiPS user/admin/API documentation and release notes
- Create diagrams and visuals; enforce templates, terminology, and version control
- Interview SMEs; validate procedures in lab or sandbox prior to publication
- Support proposals/RFPs with technical method statements and process overviews
- Continuously improve documentation accessibility, searchability, and governance
Requirements
- 4+ yrs technical writing in networking/telecom or adjacent infrastructure domains
- Ability to read configs/logs and translate SME input into operator-ready procedures
- Proficiency with Confluence/Markdown/Sphinx (or DITA) and diagramming tools
- Understanding of IP fundamentals (BGP/OSPF), PON/DOCSIS basics, and change control
- Experience producing SOC 2/ISO 27001-aligned controlled documentation
- Meticulous editor with portfolio demonstrating complex procedural content
Benefits & Perks
- Fully remote + equipment allowance (laptop, 4K monitor) and broadband stipend
- Medical/dental/vision; 401(k) with 5% match
- $2,000 annual training/certification and conference budget
- 25 days PTO + 10 company holidays
- Quarterly hack-weeks to prototype doc automation and style-guide improvements