Supplement Writer, Estimate Mastery
Our sister company Red Rock Estimating provides third-party support on insurance claims to roofing contractors across the US.
We are seeking an individual who is experienced in writing Xactimate estimates and handling discussions with insurance adjusters to join our team of supplement writers.
You will assist our clients in maximizing the returns on their roofing insurance claims. This will be achieved through the production of Xactimate-created insurance estimates based on evidence provided by our clients, state and city building code requirements and manufacturer requirements. You will then complete the adjuster negotiation process until a successful outcome is achieved for our clients.
WHAT YOU’LL DO ON A DAILY BASIS
- Supplement writing: Produce professional insurance claim supplements utilizing information provided by the clients and taking account of building code and manufacturer requirements.
- Adjuster discussions: Communicate with insurance adjusters regarding the status of open claims. This will also include undertaking negotiations using technical expertise to ensure your supplements are approved.
- System updates: Keep the internal Red Rock Estimating systems updated on a daily basis based on the current status of open claims.
- Cross Collaboration with Team: Actively participate in company and department meetings as well as proactively communicate with team members to see team success.
THIS POSITION IS A PERFECT FIT FOR YOU IF YOU POSSES…
- Proven Xactimate Experience: You will have experience in roofing, exterior or related fields.
- Strong Communication Skills: Excellent written and verbal communication abilities to make concepts clear to clients while maintaining a high level of professionalism.
- A Continuous Learning Commitment: We believe that the most successful people are those willing and proactively seek new skills and perspectives in their professional lives.
- Priority Management Skills:You have the ability to quickly assess competing priorities and determine the best course of action to accomplish the most important work.
- Interpersonal Skills: Ability to build and maintain professional relationships, both within and outside the organization, fostering a collaborative environment.
- Proactive Problem-Solving: The foresight to anticipate challenges and address them before they escalate, ensuring smooth operations.
WHAT SUCCESS LOOKS LIKE
- Supplements are written to a high standard in a timely manner
- Clear and timely communication provided on the status of open claims
- Insurance claims are settled with few challenges from the Adjusters
- Increased RCVs obtained for claims for the submission of their supplements
- High levels of customer satisfaction and positive feedback received from clients
TECH WE USE
Xactimate, Google Workspace, Slack, Zoom
** Proficiency in these applications is highly preferred and the ability to quickly learn and adapt to new tech is required.
APPLY BY FOLLOWING THIS LINK TO THE APPLICATION FORM:
https://docs.google.com/forms/d/e/1FAIpQLSdXKBiKy9qVQNXyl8EZnd_RMPMTtwJwhFckEI4XueDHh7BVKA/viewform?usp=sharing