Content Writer (Gaming Background) – $67K/yr – $77K/yr
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
- Build the coolest tech for world’s leading brands
- Solve complex problems – and learn new skills
- Experience the power of transforming digital engineering for Fortune 500 clients
- Master your craft with leading training programs and hands-on experience
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Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role:
Job Title: Content Writer.
Job Description:
Responsibilities:
- Research, plan, design, write, and continuously update game-related content and training materials.
- Create a wide range of high-quality documentation using clear and concise language.
- Collaborate effectively with internal teams located around the world to document clear information on tools, APIs, processes, and agent workflows.
- Create player-facing support content and agent-facing documentation and training materials for new launches and updates.
- Review and edit content provided by partners, players, and the community.
- Collaborate with program managers and player support to keep up with the latest game developments and to author content that will attract and support players.
- Use data to inform content and training strategy and improvements.
- Align with business goals and team priorities.
Requirements:
- Minimum 1-2 years experience with Zendesk experience.
- Minimum 1-2 years experience with SharePoint.
- Minimum 1-2 years of experience writing and publishing game-related content or training.
- Looking for a content developer for customer support, knowledge base, and training content. (not looking for marketing content writers)
Location: Remote.
Salary Range: The salary for this position is between $67,000- $77,000 Annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal day accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 day of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!