Spanish Speaking Customer Support for Social Media
Join Our Social Media Support Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Spanish Speaking Customer Support representative for our Social Media division. If you are fluent in Spanish and have a passion for engaging with customers in a digital landscape, this role is perfect for you!
In this dynamic position, you will assist Spanish-speaking customers with their inquiries and support them in navigating our social media platforms. You will play a crucial role in enhancing our customer experience through effective communication and engagement. If you’re ready to make your mark in the world of social media and work in a vibrant team, we want to hear from you!
Your Responsibilities
- Provide exceptional customer support to Spanish-speaking clients via social media channels.
- Respond promptly to customer inquiries, comments, and messages, ensuring a positive experience.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to meet service goals and improve overall customer satisfaction.
- Participate in ongoing training to stay updated on social media trends and best practices.
Requirements
- Fluency in Spanish (written and spoken) is essential.
- Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- A strong interest in social media and customer engagement.
- Previous experience in customer support, particularly in social media, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player who enjoys dynamic work environments.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a remote or flexible setting.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
· Free Greek Lessons, discounts and other perks