Technical Writer, Electrosoft

Electrosoft Services, Inc. is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, enterprise IT modernization, and software solutions. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. If we’ve described you and your dream workplace, please apply and share in the many benefits and opportunities we offer.

Technical Writer

Responsibilities and Duties:

• Provide edits and rewrites on documents for grammatical, syntactical, and usage errors, spelling, punctuation, and adherence to standards.
• Proofread documentation and graphics for accuracy and adherence to original content; provide quality control checking for documents received.
• Assemble master copies, including graphics, appendices, table of contents, and title pages.
• Assist in document tracking and logging, and consult with technical staff to determine format, contents, and the organization of technical reports and proposals.
• Assist in collecting and organizing information required for preparation of user’s manuals, training materials, installation guides, proposals, and reports.
• Edit functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents.
• Produce and manipulate graphics and visuals for informative and instructional material, including formatting/editing/writing a variety of technical articles, reports, and/or manuals for a wide range of uses.
• The Technical Writer will assist in documenting the progression and the implementation of comprehensive diagraming and mapping of workflows and processes.
• Maintain, organize, and update Microsoft Planner and SharePoint documentation repositories tracking file versions, electronic formats, reports and presentations.
• Leverage tools like Visio or MS Publisher to illustrate and document deliverables requiring visual representation.
• Track, maintain and communicate weekly, monthly and quarterly statistics as required by the government.
• Bachelor’s Degree in relevant business or technical field. (*For all positions 2 years of additional experience can substitute for an Associate’s Degree, 4 years of additional experience can substitute for a Bachelor’s Degree)

Skills/Experience/Certifications:

• Minimum of 2 years’ experience with information technology, security and some cyber security concepts like cloud security, network security, confidentiality, and vulnerabilities.
• DoD 8570 IAT II certification (equal to Security+) or better
• Successfully pass an NACLC background investigation.
• Broad understanding of information technology and techniques including computer languages, design concepts, test methods, and integration practices.
• Basic understanding of RMF practices around cyber security.
• Detail oriented as it relates to processes flows, organization and methodologies.
• Competent written and verbal communication skills, demonstrating the ability to present material to senior DoD and non-DoD officials.
• Able to communicate effectively with senior leaders and customers to clearly present documented approaches and findings.
• Four (4) years supporting IT programs or systems.
• Experience with the following programs: MS Suite; Word; Excel; Access; MS Project; Power Point; Adobe Creative Suite; Visio
• Familiarity with FISMA & NIST audits: identify, protect, detect, respond, recover

Apply (External Link)