Technical Writer, Victor 12 – Estimated: $77K – $102K a year

Victor 12 is actively hiring a Technical Writer: to support the development and maintenance of program documentation, user guides, and other related artifacts. This position is in support of the Veterans Benefits Administration (VBA) Training Enterprise-wide Solutions and Support (VTESS) contract.

Responsibilities:
The Technical Writer collaborates with the Project Manager, Team Lead, Subject Matter Experts, and Quality Assurance (QA) Specialists to develop and update application and systems documentation and to develop materials used for knowledge transfer to Government employees. This role involves developing/maintaining user guides for software systems, developing/refining knowledge base (KB) articles, conducting independent verification/validation testing using software testing methodologies as needed, identifying/resolving documentation issues based on user feedback, and collaborating with team members to implement changes. The Technical Writer ensures documents meet customer standards and requirements in terms of functionality, usability, format, and clarity. In coordination with Victor 12 policies, all artifacts developed by the Technical Writer undergo QA review(s) to ensure consistency and compliance with program-wide standards and conventions.

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Minimum Qualifications:
A successful candidate satisfies the following criteria:

  • Bachelor’s degree and 8 years of experience OR master’s degree and 6 years of experience.
NOTE: :Foreign university transcripts must meet accreditation standards by one of two national associations of credential evaluation services designated by the Office of Personnel Management (OPM) and the U.S. Department of Education. Submittal of accreditation equivalency must be submitted at the time of application. National Association of Credential Evaluation Services (NACES). Association of International Credential Evaluators (AICE).
  • Technical skills in the following areas:
    • Microsoft (MS) Office applications (e.g., Word, Excel, PowerPoint).
    • MS Visio or similar diagramming software.
    • Documentation and validation of software user guides.
    • Experience in coordinating with developers to demonstrate and recreate test findings.
      • Required writing sample when submitting application.
  • This position also requires the successful candidate to:
    • Pass a background investigation, including FBI fingerprint check, and provide “identity-proofed” identification through authentication of two forms of government-issued identification.
      • NOTE: :Click the following link to review acceptable forms of identification: https://www.osp.va.gov/docs/PIV_Credential_Identity_Verification_Matrix.pdf
    • Have authorization to work for ANY employer in the United States.
      • NOTE: :Victor 12 is unable to sponsor or take over sponsorship of an employment Visa.
  • Communicate and collaborate effectively with multifunctional teams.
  • Complete work independently with minimal supervision.
  • Work remotely and independently in a distraction-free environment with excellent organizational and teamwork skills.

P:referred Qualifications:
Preference is given to candidates with a working knowledge and experience in:

  • Continuous Integration/Continuous Deployment.
  • Automated testing tools.
  • Section 508 accessibility compliance.
  • Applications in Amazon Web Services (AWS), Azure, or other cloud technology.
  • Documentation and testing of functional unit code.
  • Development and execution of integration test plans.
  • Network and Internet Information System experience to support documentation development and quality audits.

 

Victor 12 is a growing, and award winning successful Federal Government contractor. We were named on the 2017, 2018 and 2019 Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.

Victor 12 offers a full suite of benefits to its employees through our TriNet partner, such as:

  • Paid time off starting at 15 days per year plus 12 paid holidays
  • 401(k) with 5% Company Match
  • 100% paid Vision options
  • 100% paid Dental options
  • Flexible Spending Account
  • Dependent Day Care FSA
  • Health Spending Account
  • Significant contribution towards medical insurance
  • Basic Life Insurance
  • Long-term Disability
  • Short-term Disability
  • Employee Service Center
  • Employee Assistance Program
  • TriNet Discount Programs
  • Tuition Reimbursement
  • Voluntary Benefits: Aflac, Chubb, Farmer’s Group Select, MetLife (Pet Insurance) and Health Equity
  • Monthly Internet Stipend

Victor12, Inc is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.” If you are a qualified disabled veteran or individual with a disability and need a reasonable accommodation to use or access our online system, please contact 407-612-6011 and leave a detailed message including name, contact info and position title.

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