Writer, Soho square solutions – $15 – $21 an hour
Job Type: Contract on W2
About the Role:The Content Analyst role for the Google Search Quality (GSQ) Project is a high-performing content expert responsible for assessing content alignment with partner-generated guidelines. This role combines the focused discipline of a curator with the judgment and precision of an experienced content reviewer, ensuring timely, accurate, and context-aware outputs. Super Raters must be able to retain focus, prioritize effectively, and make rating decisions under timed task intervals. This means that all activity is done under a specific time frame and on a timer. Equally important is the Super Rater’s role in refining processes and supporting peers, contributing to the overall success of the team.
Education:
- Master’s degree – Preferred in English, Communications, Journalism, Linguistics, Psychology, or a related field
Required Qualifications:
- Operating tasks within a specific timeframe and on a system-generated timer.
- Operating in high-volume environments, the ability to manage stress and maintain composure
- Ability to balance speed with quality in a fast-paced, deadline-driven environment
- Strong written communication, documentation, and critical analysis skills
- High degree of self-motivation, professionalism, and emotional resilience
- Comfort with ambiguity, complex instructions, and evolving workflows
- Ability to adapt to the swift changes to project policies
- Proficiency in using computer resources and a deep understanding of browser search strategies
Preferred Experience:
- Prior roles as a Curator, Rater, Annotator, Editor, or Quality Reviewer
- Preferred success in a high-volume, time-bound content or rating role
- Experience with AI/LLM evaluation, content moderation, or data labeling platforms
- Familiarity with QA and tracking tools
Key Responsibilities:
Time-Sensitive Content Execution
- Complete timed task assignments efficiently while meeting or exceeding quality benchmarks.
- Navigate complex instructions and evolving guidelines with accuracy under time constraints.
- Maintain consistent performance under pressure by employing strategies to manage stress and maintain focus.
- Demonstrate strong time management, focus, and the ability to work calmly under pressure.
- Balance speed with precision in a high-output, deadline-driven environment
- Content Review Services – Review services for text, video, audio, and image content in the English language. There may be a request for additional language reviews.
- Machine learning services – Review, label, transcribe data for evals, machine learning, language translations, and production-oriented pipelines as the case may be. These could include images, audio, text, videos, still frames, and imagery, etc.
- Document and revise partner-facing guideline sources.
Content Curation & Review
- Serve as a reviewer, sometimes the final reviewer of curated data, applying expert-level attention to detail.
Quality Assurance & Communication
- Document production and accuracy metrics, and other project trackers
- Report behavioral trends, edge cases, and content anomalies to Task Leads
- Contribute to guideline improvement through regular feedback and insights
- Identify inconsistencies, correct errors, ensure clarity, escalate ambiguities, and suggest improvements to guidelines, workflows, and accuracy across deliverables
Guideline Ownership & Protocol Adherence
- Stay current with demos, instruction updates, and protocol changes
- Rigorously follow GSQ Protocol and style guides with minimal rework
- Leverage productivity tooling effectively and adapt to new systems and processes with ease
Physical Requirements for Job Description
- Prolonged Sitting: Ability to remain seated at a workstation for extended periods (typically up to 7-8 hours per day with normal breaks).
- Manual Dexterity / Typing: Frequent use of hands and fingers to type, input data, navigate computer systems, and handle documents.
- Computer and Monitor Use: Continuous use of the computer, keyboard, and mouse to perform work duties.
- Visual Acuity: Ability to view computer screens, read digital and paper documents, and enter information accurately.
- Communication: Ability to interact with colleagues and supervisors via email, instant messaging, and virtual/video meetings.
- Mobility Within Office: Occasional movement within the office to attend meetings, or collaborate with coworkers.
- Standard Office Environment: Work performed in a typical office setting with moderate noise levels; job requires concentration and attention to detail.
Job Type: Contract
Pay: $15.00 – $21.00 per hour