UX Writer – Retail Employee App – $60/hr – $66/hr

This is a 6-month, remote contract requiring occasional onsite visits in Cupertino, CA.

As UX Writers, we love words and language and have strong feelings about style, grammar, tone, and voice. Our passion for language is only matched by our passion for creating great user experiences. We are advocates for clear, concise UI and champion writing and design that supports both the content and the user.

The Retail Employee Apps team works closely with product, localization, engineering, and field engagement teams to ensure that the design intent is maintained throughout the development phase. We use research, usability testing, and analytics data to inform design solutions and ensure that they meet the needs of users around the world. We take ownership of not just our own results, but the overall quality of the entire experience.

Responsibilities

• You will craft comprehensive documentation, including copy docs and style guides
• You will collaborate with designers, product managers, operations specialists, and engineers to distill insights and requirements into simple, intuitive interfaces
• You will use your judgment and discretion to think in unexpected ways and solve complex problems creatively and effectively
• You will develop clear, concise copy for VoiceOver so that Retail employee apps and features are accessible to all users, including those who cannot see the screen
• You will refine and update deliverables based on feedback from users, cross-functional team members, and senior partners
• You will work with localization partners to continually improve the translation process and ensure that all copy is accurate and relevant in every Apple store
• You will share designs with a wide audience to gather feedback and reach a consensus
  
  

Qualifications

• 5+ years of proven experience as a UX Writer, Content Designer, or similar role
• A deep understanding of UX and how copy and design support each other
• Experience contributing to and following a style guide
• Ability to thrive in a team environment and be motivated by feedback from designers and cross-functional partners
• Highly organized with a strong attention to detail and a track record of delivering solid work in a fast-paced environment
• Passionate about crafting copy that is inclusive, accessible, and can be successfully translated for high-quality global executions
• Excellent written and verbal communication skills and ability to expertly present work to team members