Technical Writer (mid level) – $65,000 a year

We seeks an innovative, detail-oriented Technical Writer to join our team supporting our client in the SCIP Imaging environment.

Location: Remote

Schedule: M-F, 40 hours/week

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Benefits: Competitive package of salary and benefits, including medical, dental, and vision coverage; a matching 401(k) program; generous Paid Time Off (PTO); Short Term Disability; Long Term Disability; life insurance; and more!

Job Description:

  • Plan, develop, organize, write, and edit operational procedures and technical manuals and design documents
  • Convert documents from various formats to Word, Excel, PowerPoint, Visio, and format according to customer standards
  • Revise, proof-read and compare documents
  • Provide daily knowledge management support
  • Ensure that required follow-up is completed on time
  • Recognize and report requirement trends to IT management
  • Create and maintain documentation repositories in SharePoint, ITSM tool, and network share locations
  • Process flow charts and diagrams
  • Understand and author policies and procedure
  • User documentation
  • Enforce records management policies and protection of sensitive data
  • Complete special projects and other duties as needed

Required Skills

  • Excellent written and verbal communication skills; ability to translate technical information for clear understanding by cross-functional audiences and management
  • Commitment to working in a collaborative and dynamic research field
  • Strong time management and prioritization skills are required for management of multiple projects
  • Strong analytical, problem-solving, interpersonal, organizational skills
  • Strong attention to detail
  • Adaptability to rapidly changing priorities
  • High degree of initiative and self- motivation

Required Experience

  • Experience with VA VIP documentation process
  • In-depth experience Microsoft Office Suite, such as understanding styling and hidden text
  • Experience authoring/ editing technical/ IA documentation in general (SDD, ICD, Test Reports, etc.)
  • Ability to create system diagrams and technical graphics (Visio, PPT, other graphics software)
  • Requirements gathering experience
  • Experience with Agile and software development
  • Experience with medical imaging a plus
  • 3-5 years’ experience
  • Familiarity with Atlassian Jira software

Qualifications:

  • Bachelor’s degree OR 2 years of relevant experience
  • Must be able to successfully undergo a Veterans Affairs High-Security Investigation (VA BI)