Tech Writer/Program Communications Lead

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.Responsibilities:

DIGIT is seeking a Tech Writer/Program Communications Lead to create IT messages for end users, technical teams, as well as program-wide messaging. This role is responsible for taking technical information, and then creating plain language messaging for end users to understand how the technical information impacts them. The Program Communications Lead primarily drafts and sends email communications, but also proofreads and edits pertinent documentation (e.g. articles being shared, slide decks, etc.) or other messaging.

As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.


Responsibilities:

This position shall perform the following (to include but not limited to) activities:

  • Organizes and prepares information and data for use in a wide variety of complex technical publications requiring in-depth knowledge and understanding of the subject matter and allied fields
  • Disseminates complex (and highly technical) information and translates that information into plain language, to be understood (and acted upon) by end users
  • Works independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods
  • Recommends overall organization and layout, mode of presentation, publication methods
  • Develops publications concept for best communication of subject matter
  • May recommend editorial standards
  • Reviews technical literature prepared by other staff members for content, coverage and clarity
  • May provide work leadership for lower level employees
  • Availability to occasionally work nights and weekends

Qualifications:

Requirements:

  • Public Trust Clearance by start date

– 7 – 12 years of experience and bachelor’s degree or equivalent experience

– 2 – 3 years of direct experience as a communications lead working directly with a government customer

  • Experience as a remote worker demonstrating time management, self-discipline, cultural change management, and an Agile mindset