Tech Writer – GenAI

Remote role, local to IL who can do hybrid preferred

Need active and Valid LinkedIn

Need Visa copy for non-USC and photo ID for USC (no info must be hidden/blacked out as they won be considered)

Must be Independent

Job Description

We are seeking a skilled Technical Writer to join our GenAI team within Digital Technology Practice. In this role, you will be responsible for creating and managing comprehensive documentation for our cutting-edge Generative AI projects and applications. You will work closely with engineers, data scientists, and product managers to produce clear, accurate, and user-friendly documentation that supports the development, deployment, and use of our AI technologies.

Key Responsibilities

• Develop and maintain high-quality technical documentation for Generative AI projects, including user guides, API documentation, technical specifications, and system architecture descriptions.
• Collaborate with engineers, data scientists, and product managers to gather information, understand complex technical concepts, and ensure accurate representation of AI systems and processes.
• Create clear and concise documentation that effectively communicates technical details to a range of audiences, including developers, data scientists, and non-technical stakeholders.
• Manage the documentation lifecycle, including drafting, reviewing, and updating content. Ensure that all documentation is current, accurate, and aligned with project requirements and changes.
• Design and implement documentation standards and best practices. Ensure consistency in style, terminology, and formatting across all technical documents.
• Assist in creating training materials and onboarding guides for new users and team members. Develop educational content that helps users understand and leverage AI technologies effectively.
• Work with the UX/UI team to ensure that documentation is integrated seamlessly into product interfaces and user experiences, providing helpful in-app guidance and support.
• Conduct usability testing of documentation to gather feedback and make improvements. Continuously enhance documentation based on user feedback and evolving project needs.
• Stay informed about industry trends and advancements in AI technology. Incorporate new knowledge and insights into documentation to reflect the latest developments and best practices.
  
  

Qualifications

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, or a related field. A Master’s degree or advanced certifications in technical writing are a plus.
• 5+ years of experience in technical writing, preferably with a focus on AI or technology-related projects. Experience with Generative AI technologies and applications.
• Strong understanding of technical concepts related to AI, machine learning, and data science. Ability to translate complex technical information into clear, user-friendly documentation.
• Proficiency in documentation tools such as Markdown, Confluence, or similar. Experience with version control systems like Git is a plus.
• Excellent writing, editing, and proofreading skills. Ability to produce high-quality documentation that is accurate, clear, and consistent.
• Strong collaboration skills with the ability to work effectively with cross-functional teams, including engineers, data scientists, and product managers.
• Experience with creating and managing documentation for APIs, software systems, and technical processes.
• Attention to detail with strong organizational skills and the ability to manage multiple documentation projects simultaneously.
  
  

Preferred Qualifications

• Industry experience in aviation or transportation, particularly with AI technologies applied to these fields.
• Knowledge of Agile and DevOps practices as they relate to documentation and content management.