Software Technical Writer – Remote / Telecommute
Responsibilities:
- Author, maintain, and improve high-quality documentation, including user guides, Application Programming Interface (API) references, tutorials, and technical articles for various product lifecycle stages, from adoption and onboarding to advanced use cases.
- Develop visual aids, diagrams, and examples to enhance comprehension of technical concepts.
- Proactively identify gaps in documentation and develop strategies to improve clarity, accuracy, and completeness.
- Work with team members to help them make effective documentation contributions.
- Collaborate with cross-functional teams to align documentation with product goals and user needs.
Requirements:
- Proven experience as a technical writer, preferably in a product or developer-focused role.
- Solid engineering or software development background, with the ability to understand APIs, SDKs, and developer tools.
- Experience with markdown is a must, and RST markup languages, with frameworks for documentation generation such as Sphinx and Swagger, and working with Git.
- Demonstrated expertise in simplifying complex technical information into user-friendly content.
- Strong collaboration skills with a track record of working with engineers, product managers, and marketing teams.
- Familiarity with content management and operations best practices.
- Must show demos of documentation candidate written (work samples).
- Min 5-year’s experience as a Technical writer.
- A technical degree, preferably computer science.
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