Senior UX Copywriter
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
We’re looking for an experienced and strategic UX writer to join our product team on a part-time contract basis, approximately 15-20 hours per week. This role offers flexibility to manage your own schedule and the potential for growth into a full-time position.
As the sole UX writer, you’ll play a critical role in bringing our three brands’ voices to life across our products, crafting compelling and clear copy that resonates with our users. You’ll collaborate closely with designers, researchers, and our brand copywriter to ensure a seamless and delightful experience for our customers across all touchpoints.
This is an exciting opportunity to have a foundational impact on our products and their ability to empower millions of users worldwide.
What You’ll Do:
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- Translate voice and tone into the UI: Ensure our three brands are consistently reflected in the microcopy and messaging, speaking to the unique audiences on each product (Everand, Scribd, and SlideShare).
- Collaborate with cross-functional teams: Partner with product designers, researchers, product managers, engineers, and our brand team to create user-focused copy for interfaces, error messages, tooltips, onboarding, and more.
- Iterate and improve: Continuously test and refine your work based on regular stakeholder feedback, user insights and usability testing, and performance metrics.
- Advocate for users: Leverage user research, data, and empathy to craft copy that improves usability, accessibility, and clarity.
- Define the process: Develop and implement best practices and workflows for integrating UX writing into the product development lifecycle, ensuring efficiency and alignment across teams.
What We’re Looking For:
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- Experience: 5+ years of professional UX writing experience with a strong portfolio showcasing your work. You also have proven expertise in adapting and carrying voice across various platforms to effectively connect with different audiences for a B2C product. Past experience working with an in-house product team is a plus.
- Collaboration: You thrive in cross-functional teams and are comfortable synthesizing multiple points of view and aligning stakeholders across copy handoff points.
- Customer centricity: You put users at the center of everything you create and are passionate about improving their experiences.
- Attention to detail: You’re meticulous, with a strong grasp of English grammar, style, and UX writing best practices.
- Tool proficiency: Experience with UX tools (e.g. Figma), usability testing (e.g. usertesing.com), and A/B testing platforms are a plus.