Senior Content Editor – Senior Development Editor – Estimated: $92.8K – $118K a year

As a Senior Content Editor (Senior Development Editor) for the Nursing Education and Nursing Practice portfolios, you have an opportunity to join an award-winning team who is passionate about creating quality content and delivering that content in innovative solutions.

You will have the responsibility for developing content and assets for books and digital products that span from undergraduate nursing education into nursing practice. You will serve as the owner of your assigned products during the development cycle to ensure we are delivering the most current evidence-based content for our customers by ensuring that the products (and their related resources) deliver on time, on spec, on scope, and on budget. Collaboration will be a important for success, because you will work in close partnership internally with the Editorial Operations team, Acquisitions Editors, Digital Product Managers, Marketing, and Sales, and externally with vendors, authors, and subject matter experts to ensure that we are producing exceptional content that delights our customers!

This is an individual contributor role. You will report to the Manager, Content Editing.

RESPONSIBILITIES

You will manage the product development cycle in collaboration with the Editorial Operations team or Digital Product Manager, for all assigned projects, including textbooks, digital assets, videos, and ancillaries. You will (1) collaborates with the Acquisitions Editor/Digital Product Manager and Marketing Manager in product planning and evaluation; (2) work with subject matter experts, authors, vendors, and in-house staff to develop core content that is suitable for multiple types of platforms and is appropriate for customers; and (3) will be responsible for supporting an assigned project once it is released to the Editorial Operations team.

Product Planning and Evaluation

• Collaborate with Acquisitions Editors/Digital Product Managers to formulate market surveys, desired outcomes for focus groups, and/or scripts for other planned activities to gather customer insight and feedback.
• Communicate/interact with customers through surveys, focus groups, advisory boards, or other planned activities to understand their needs and pain points, learning environment, and market trends.
• With the goal of solving customer problems and driving market share growth, provide written analysis of customer feedback and competitive products to:
  • Assist Acquisition Editors/Digital Product Managers in understanding market segments, including competitive landscape, content needs, market trends, and customer demographics.
  • Inform and articulate Acquisition Editors’/Digital Product Managers’ vision and plan for product and content development.
  • Help define the deliverables and the scope of the product(s), including related resources, considering market feedback and compared to competition.
• In coordination with Acquisition Editors/Digital Product Managers, assess how assigned products align with other products in the company’s portfolio and identify opportunities for collaboration and integration.
• Review proposals and sample content to determine market viability and evaluate the ability of subject matter experts and authors to create and revise content in accordance with the project plan.
• Create a project budget and coordinate with the Editorial Operations team to create a schedule for project plans.

Content Development

• Manage market-driven development of content to meet customer needs and outperform the competition.

• Manage content and/or media development (such as video, audio, etc.) via vendors, subject matter experts, and freelancers and ensure all content deliverables are completed on spec, on time, on scope, and on budget.
• Demonstrate development editing capabilities through an analysis of author’s/subject matter expert’s presentation (e.g., coverage, organization, approach, pedagogy, illustrations) and writing style, providing direction to authors and subject matter experts.
• Work with Editorial Assistants to commission reviews of content and features and functionality. Evaluate customer feedback through review analyses and work with internal and external team members to ensure product meets market needs and will be positioned for success once released.
• Notify Acquisition Editors/Digital Product Managers and Marketing to new opportunities discovered in the course of customer interactions. Review and refine the scope of a project throughout its life cycle, as needed.
• Track project status, schedule, and budget, and assist, as needed, in the preparation of reports for management.
• Problem-solve any quality/content or scope issues that occur, and collaborate with the Editorial Operations team in resolving any breakdowns that occur regarding schedule, budget and cost, and vendor/freelancer/SMEs.

Product Support

You will be the product and content expert, interfacing with Product Management, Editorial Operations, Marketing, Customer Success, Sales, and Online Product (Technical) Support, and supporting their efforts to promote, sell, and support the product. Specific responsibilities are detailed below. With these deliverables and tasks, the Senior Development Editor will work with Acquisition Editors, Digital Product Managers, and Marketing to ensure consistent messaging and positioning to the customer. Additionally, you will provide internal support for the content after the product is released.