Digital Content Specialist – e-Commerce – $38,000.00 – $45,000.00/Year

This is a # remote entry-level position in e-commerce open to Florida, Arkansas, North Carolina, Texas, Georgia, Ohio, Minnesota.

You will support the digital content manager and work collaboratively with the digital content analysts, focusing on content management and syndication needs.

You will capture, organize, and upload client content to various syndication platforms and perform troubleshooting when content publication breaks down between retailers and the syndication provider. As the subject matter expert, you must become certified users of key Content Management and Syndication platforms.

RESPONSIBILITIES

• Support the content management and syndication process of organizing and uploading all content attributes and files to the content management and syndication platform.

• Ensure that all content updates are published and live on each retailer’s site.

• Troubleshoot and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and deliver the solution necessary to ensure any failed content is live.

• Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.

• Act as a CM&S SME to influence and support solutions that help us in meeting client needs, to ensure business commitments and objectives are met.

• Training and development, as needed, to learn new tools, systems, and processes in support of job duties and all Acosta-mandated training courses .

QUALIFICATIONS

Education Requirements:

• Bachelor’s Degree, preferred

Knowledge, Skills, and Abilities Requirements:

• Familiar with managing retailer enterprise systems and operating web-based software programs and basic e-commerce practices and terminology

• Strong organization, coordination, project management, detail oriented and communication skills

• Manage competing priorities

Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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