Customer Review Response Writer – $16 an hour
We’re looking for a detail-oriented and tech-savvy Reputation Management Specialist to join our team on a freelance basis.
About the Role:
In this part-time, remote position, you’ll help support our clients by monitoring online reviews and crafting original, thoughtful responses—no templates or copy/paste replies allowed. You’ll be responsible for logging reviews and responses in our client-facing documents and tracking weekly activity totals in our internal system.
What You’ll Need to Succeed:
- Excellent writing skills with the ability to create personalized, professional responses
- Strong technical aptitude—you’ll be working across multiple systems daily
- A reliable computer capable of running cloud-based platforms and Zoom
- Confidence navigating Zoom for meetings and screen sharing
- Proficiency with Instagram, Facebook, and TikTok
- Strong attention to detail and solid organizational habits
Details:
- Starting at $16/hour
- Remote freelance role (1099 at-will employment)
- Monday through Friday, starting at 9:00 AM
- Approximately 10–15 hours per week
To Apply:
Please send your resume along with a writing sample that demonstrates your ability to craft a professional, thoughtful response to a customer review.
We’re excited to find the right person to join our growing team!
Job Type: Part-time
Schedule:
- 4 hour shift (some days it can be 2 hours -like on Fridays-, others can be more especially on Monday’s when we are the busiest
- Day shift
- Monday to Friday
Work Location: Remote
Job Types: Part-time, Contract
Pay: $16.00 per hour
Application Question(s):
- Please confirm you understand the pay is $16.00/hour to start.
Work Location: Remote