Content Moderator (Remote Korea)

As a content Moderator, you need to Identify and rate text and as per the defined policies and guidelines.

His/her responsibility will include monitoring and moderating user-generated content to ensure that the final product is as per guidelines.

Desired Candidates Requirements:

● Strong communication (both written and verbal)

● High on learning quotient i.e. quick learner

● Strong analytical skills for discerning different degrees of content compliance

● Contextual knowledge and ability to adapt decision-making to different situations and settings

● A flexible approach to the moderation process, depending on emerging formats, trends and technology

● Should have Professional /Near Professional communication skills (Written)

● Good knowledge of internet culture

● Well versed with virtual assistant

● Good to have past experience in chat process

● Strong organizational and multitasking skills, and a proactive approach

● 5-day working, Rotational based shifts

● Bachelor’s degree in English, communications, linguistics, or related field

● Strong attention to detail and ability to multi-task projects and deliverables

● Proven experience working under pressure to deliver high quality output in a short span of time

● Excellent verbal and written communication skills

Key Responsibilities:

● Review content (Text/Image) and conduct the content quality control, ensuring the content complies with Content Moderation Guidelines (For example slurs, cuss words, adult content, and uncivil content)

● Become and remain knowledgeable about online community standards ∙ Thoroughly check content with quality and accuracy

● Approve or disapprove new and changed submissions based on the Moderation Guidelines

● In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity

● Understanding client policies and guidelines and making decisions based on them.

● Demonstrated creative problem-solving approach and strong analytical skills despite the ambiguity of workflows or instructions

● Proven ability to balance multiple priorities and strong attention to detail.

● Conducting secondary web research to know what users are searching so that relevant information can be provided.

● Creative writing, consistent format and citations

● To do Peer audits as a part of the process model and also to assist in training as per need

● All KPI related tasks must be followed & adhered to avoid business impact