Content Copywriter – UX – $70,000 – $80,000/Year
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We’re a high-growth tech company changing the retirement industry. We’ve raised more than $700M in primary and secondary financings and are backed by a number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.
About the role
The UX Copywriter will play a pivotal role in our customer acquisition process by crafting user-centric, persuasive copy that guides prospects seamlessly through digital experiences. Positioned at the intersection of design, product management, and marketing, this role will partner closely with UX designers, developers, and data analysts to ensure messaging aligns with user journeys and business goals. By driving engagement, reducing friction, and enhancing usability, the UX Copywriter will not only improve conversion rates but also reinforce our brand’s voice and credibility. This role’s impact will be seen in improved user satisfaction, retention, and revenue growth.
Your decisions will help us define who Human Interest is in the world and deliver on our mission to offer retirement plans to people in all lines of work. Reporting to the Manager, Content Strategy, this is an exciting opportunity to showcase strategic, cross-functional leadership with significant ownership and responsibility at a rapidly growing company.
What you get to do every day
- Craft clear, concise, and engaging microcopy for digital interfaces, including buttons, tooltips, error messages, and onboarding flows, to enhance user interactions.
- Collaborate with designers, developers, and product teams to ensure content aligns with user journeys and overall design objectives.
- Develop and maintain a consistent brand voice across all user interfaces and touchpoints.
- Conduct user research and usability testing to understand user needs and refine messaging for clarity and impact.
- Optimize copy for readability and accessibility, ensuring compliance with standards like WCAG.
- Perform A/B testing on copy variations to improve user engagement and conversion rates.
- Edit and proofread UX content and in-product copy to ensure grammatical accuracy and adherence to style guidelines.
- Contribute to Revenue team content initiatives on an as-needed basis, including web, landing page, social media, and marketing campaign copywriting.
- Analyze user behavior and feedback to identify pain points and craft solutions that improve usability and satisfaction.
- Write engaging digital dialogues (e.g., chatbots and other tools) to ensure the seamless integration of conversational UI elements with overall user experience design.
- Collaborate on the creation of UX content and other brand guidelines to standardize best practices for the organization.
- Write compelling CTAs and other conversion-focused copy that drives user action while minimizing friction.
- Stay informed on industry trends and emerging technologies to enhance the user experience through innovative copy solutions continuously.
- Provide content recommendations during design reviews to optimize the balance between visuals and text in user interfaces.
What you bring to the role
Independent worker in a fast-paced environment.
3+ years of experience in writing UX copy within a user-centric design process.
Excellent writing and editing skills in American English.
Experience with Figma for writing and editing copy.
Proven ability to work with cross-functional teams.
