Technical Writer (mid level) – $65,000 a year
We seeks an innovative, detail-oriented Technical Writer to join our team supporting our client in the SCIP Imaging environment.
Location: Remote
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Schedule: M-F, 40 hours/week
Benefits: Competitive package of salary and benefits, including medical, dental, and vision coverage; a matching 401(k) program; generous Paid Time Off (PTO); Short Term Disability; Long Term Disability; life insurance; and more!
Job Description:
- Plan, develop, organize, write, and edit operational procedures and technical manuals and design documents
- Convert documents from various formats to Word, Excel, PowerPoint, Visio, and format according to customer standards
- Revise, proof-read and compare documents
- Provide daily knowledge management support
- Ensure that required follow-up is completed on time
- Recognize and report requirement trends to IT management
- Create and maintain documentation repositories in SharePoint, ITSM tool, and network share locations
- Process flow charts and diagrams
- Understand and author policies and procedure
- User documentation
- Enforce records management policies and protection of sensitive data
- Complete special projects and other duties as needed
Required Skills
- Excellent written and verbal communication skills; ability to translate technical information for clear understanding by cross-functional audiences and management
- Commitment to working in a collaborative and dynamic research field
- Strong time management and prioritization skills are required for management of multiple projects
- Strong analytical, problem-solving, interpersonal, organizational skills
- Strong attention to detail
- Adaptability to rapidly changing priorities
- High degree of initiative and self- motivation
Required Experience
- Experience with VA VIP documentation process
- In-depth experience Microsoft Office Suite, such as understanding styling and hidden text
- Experience authoring/ editing technical/ IA documentation in general (SDD, ICD, Test Reports, etc.)
- Ability to create system diagrams and technical graphics (Visio, PPT, other graphics software)
- Requirements gathering experience
- Experience with Agile and software development
- Experience with medical imaging a plus
- 3-5 years’ experience
- Familiarity with Atlassian Jira software
Qualifications:
- Bachelor’s degree OR 2 years of relevant experience
- Must be able to successfully undergo a Veterans Affairs High-Security Investigation (VA BI)